Privacy Policy

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Definition of personal information

Personal information means information about an individual, such as the individual’s name, birthday, gender, phone number, e-mail address, occupation, employer, or other information from which the person can be identified.

Collection and use of personal information

We collect and use any personal information only to the extent necessary for the purposes listed below. We only collect and use personal information that has been voluntarily provided by customers, and upon provision of their personal information, customers are deemed to have agreed to our use of such personal information in compliance with this policy.

  • To make inquiries with, send confirmations to, or collect feedbacks about our services from customers, in the course of our operation.
  • To respond to various inquiries from customers.

Provision of personal information to third parties

We will not disclose or provide any personal information to any third party without prior consent from the customer unless legally required or there is justifiable cause.

Supervision of entrustee

We may entrust part of the personal information to an outside entity in the course of performance of our operation including provision of products and services to our customers. In this case, we will supervise the entrustee to make sure that the entrusted personal information is managed properly.

Management of personal information

We appoint a personal information protection manager and take a thorough safety measure to prevent leakage/loss of or damage to personal information, while properly managing the collected personal information to keep it correct and up-to-date.

Inquiry, correction, or deletion of personal information

We will respond to any requests from customers for inquiry, correction, or deletion of the personal information they provided to us after confirming the customer’s identity as soon as is reasonably possible.

About security

We encode all communications from customers using SSL (Secure Sockets Layer) technology.